The key to a well performing company is well performing employees, and find the right one can be difficult, costly, and potentially jeopardizing to your company reputation. This is especially true in the hospitality industry, where employees have more one-on-one interaction with the customer than any other. In hospitality, frontline employees need to portray the proper brand message of the company. For a smooth hiring process, companies need to better the candidate experience.
From the job listing to the interview, the company culture should be clearly expressed in order to attract the right candidate. A mutual “good fit” feeling should exist between the hiring manager and the potential candidate. Every interview should be a positive experience, since Undercover Recruiter states that approximately 74% of people are likely to tell others about a negative interaction they may have had during an interview process.
Undercover Recruiter has 4 tips to improve the overall experience of your candidates during the selection and hiring process:
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